Effective Date: 1 March 2024
Introduction
Welcome to Kids Play Therapy (“we,” “our,” “us”). This privacy policy provides information about how your personal information (which includes your health information) is collected and used by kids Play Therapy, and the circumstances under which we may share it with third parties.
Kids Play Therapy complies with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and adhere to relevant Australian Health Practitioners Regulation Agency (AHPRA) Codes of Conduct.
1. Information We Collect
We may collect and process the following types of information:
> Personal Information: Names, addresses, phone numbers, email addresses, birthdates, and other identifying information.
> Health Information: Medical history, therapy notes, diagnoses, treatment plans, and other health-related information.
> Payment Information: Credit card details, billing addresses, and other payment-related information.
> Usage Data: Information about how you interact with our website and services, including IP addresses, browser types, access times, and pages viewed.
2. How We Use Your Information
We use the information we collect for the following purposes:
> To provide and manage therapy services.
> To communicate with you about appointments, therapy sessions, and other relevant information.
> To process payments and manage billing.To improve our services and website.
> To comply with legal and regulatory requirements.
3. Disclosure of Your Information
We may share your information in the following circumstances:
> With Therapists and Staff: Information is shared with our therapists and staff as necessary to provide services.
> With Third-Party Service Providers: We may share information with third-party service providers who perform services on our behalf, such as other practitioners, payment processing and data storage.
>Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or court order, or to protect our rights or the safety of others.
4. Data Security
We implement appropriate technical and organisational measures to protect your information from unauthorised access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your information:
> Access and Correction: You have the right to access and correct your personal information.
> Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
> Deletion: You have the right to request the deletion of your personal information, subject to certain legal and regulatory requirements.
> Objection and Restriction: You have the right to object to or request the restriction of the processing of your personal information under certain circumstances.
6. Children’s Privacy
Protecting the privacy of children is particularly important to us. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information promptly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after such changes indicates your acceptance of the updated Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please send email to: contact@kidsplaytherapy.com.au
9. Acknowledgment
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
10. ConsentBy providing us with your personal information, you consent to our collection, use, and disclosure of that information as described in this Privacy Policy.
Last Updated: 9 July 2024
